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Let customers speak for us
FAQs
Check out the most common questions our customers asked. Still have questions ? Contact our customer support.
How do I order on the website?
To place an order, go to https://ng.itelhome.shop
- If you are a new user start by creating a profile.
- Then browse and select the product you want.
- Choose your preferred delivery method.
Note: Shipping is available in Lagos only.
- Choose the nearest itelhome store and proceed to check out.
What payment option do I pick?
You can select “Pickup” for in-store pickups OR “Cash on Delivery (COD)” for home delivery.
Can I Swap Products?
No, we do not offer product swaps at the moment.
Blog posts

How itel is Winning Nigerian Campuses with City Vibes 2.0 and PowerMaster Campaign (March 2026)
Event recap In partnership with Google and MTN Nigeria, we at itel brought City Vibes 2.0 to life and with over 1,500 students in attendance (at FUNAAB’s March 2026 edition), the energy was unde...

How to Choose the Best Power Bank in Nigeria (Complete Buyer's Guide)
Power banks have become essential gadgets in Nigeria, where frequent power outages, heavy smartphone usage, and constant mobility make reliable portable power a necessity. Whether you're commuting,...

itel City 200 in Nigeria: Price, Full Specs, Preorder Details & First Sale Date
The Nigerian smartphone market is set for a major upgrade in 2026 with the arrival of itel City 200 — a highly affordable, feature-rich smartphone designed to deliver premium performance at a bud...















































