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FAQs
Check out the most common questions our customers asked. Still have questions ? Contact our customer support.
How do I order on the website?
To place an order, go to https://ng.itelhome.shop
- If you are a new user start by creating a profile.
- Then browse and select the product you want.
- Choose your preferred delivery method.
Note: Shipping is available in Lagos only.
- Choose the nearest itelhome store and proceed to check out.
What payment option do I pick?
You can select “Pickup” for in-store pickups OR “Cash on Delivery (COD)” for home delivery.
Can I Swap Products?
No, we do not offer product swaps at the moment.
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